Business Customers'
E-Commerce Experience

Take a look at our business to business (B2B) customer scenario to discover what a fully integrated buyer experience could look like for your customers. As a provider, we show you how you can connect all relevant processes along the value added chain.

Take a look at the business customer's journey from beginning to end.

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Please feel free to contact us. We are happy to help!

Buy online – Pick up in-store (1/4)

Customers make their purchases in the personalized online store and then select a convenient pick-up location. The order and the delivery slip are then sent to the selected supplier. The customer can pick up the order from this supplier.

QR code scanning / 3D view (2/4)

Customers can place replacement orders by simply scanning a QR code. The shop allows you to integrate a 3D product view and lets customers select the products that they need more precisely. The approval process is completed quickly and easily thanks to the smart allocation of various roles in the system.

Simple product configuration (3/4)

With the integration of SAP (LO-VC) into the online shop, customers can easily place complex product orders.

Real-time integration of the inventory management system and store (4/4)

Comprehensive customer support is provided via the hybris customer service cockpit. The ERP system is integrated into the shop in real-time. This allows individual customer prices and real-time price adjustments to be made without any difficulty. The customer can also easily plan automated repeat orders.

Gregor Göbel
Sales Manager
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